Choosing the right eSIM service is essential for seamless connectivity while traveling. eSIM4Travel and Jetpac are two popular options for prepaid eSIM plans, but which one offers better value, coverage, and overall experience? Let's deep dive into both choices to help you select the ideal eSIM service for your next adventure!

An in-depth comparison between eSIM4Travel and Jetpac
Both eSIM4Travel and Jetpac provide similar services, yet they differ in terms of pricing, coverage, user-friendliness, and overall value. To help you decide which option is ideal for your next trip, we've provided a side-by-side comparison of their main features, using a color code to indicate the quality of service 🟢 🟠 🔴.
Features |
eSIM4Travel |
Jetpac
|
Easy to use |
🟢 |
🟢
|
5G coverage |
🟢 |
🟠
|
Coverage |
200+ countries
|
🟠
Trustpilot reviews report no connection or connection issues in South Asia, Japan, Caribbean, Switzerland, USA, Australia, Morocco, UAE, Greece, Mexico, Europe, China, Korea, France, Central Asia...
|
Customer support |
🟢
24/7 live chat, email, FAQs
|
🔴
Customers reported zero assistance and poor conversations with chatbots.
Most customers report being given a runaround, never really solving the issue. Customer support only accessible via email.
One customer waited 8 hours, and never got an answer. No one seems to reply.
|
Budget friendly |
🟢
|
🟢
|
Fair refund policy |
🟢
|
🟢
|
*Sources: Trustpilot reviews
Although Jetpac is a well-known eSIM provider, it struggles to deliver a consistent and reliable service:
- Trustpilot reviews indicate that their eSIMs do not work on cruises and in several countries as listed above.
- Jetpac customer support is often difficult to access, and users have reported unreliable coverage in many countries, as noted in Trustpilot reviews.
On the other hand eSIM4Travel excels with its user-friendly interface, reliable connectivity, excellent customer support, and affordable eSIMs, making it an ideal choice for frequent travelers.
Which eSIM service is cheaper — eSIM4Travel or Jetpac?
No one wants to waste money on data while traveling when you could be enjoying restaurants, museums, and other amazing experiences!
This is why pricing is a crucial consideration when selecting an eSIM.
Let's examine the pricing of some of the most popular destination plans, along with regional and global options, provided by eSIM4Travel and Jetpac:
10GB Data plan |
eSIM4travel
|
Jetpac
|
USA |
$15.40 |
$11.50 |
Germany |
$10.74 |
$11 |
Europe |
$16.83 |
$11.5 |
France |
$10.63 |
$11 |
Asia |
$16.96 |
$24 |
As highlighted earlier, Jetpac's customers have voiced significant dissatisfaction on Trustpilot, pointing out issues like non-functionality or extremely slow data speeds. While competitive pricing might attract customers, it lacks value if service promises aren't met. Cruises exemplify Jetpac's promise of connectivity that often fails to deliver.
Moreover, eSIM4Travel offers data plans that ensure high-speed connectivity at very affordable rates, with straightforward top-up options. This makes it the perfect choice for travelers who wish to have control and clear insight into their speed and data usage.
Is eSIM4Travel or Jetpac more trustworthy?
When evaluating eSIM4Travel and Jetpac, both provide convenient digital SIM options for travelers, but they vary significantly in terms of offerings and dependability.
Jetpac has been reported as unreliable by some Trustpilot reviews, with customers reporting the 5G promised turns out to be 3G or slow to no internet speed. Trustpilot also reveals that their customer support is hard to access, often resulting in lengthy wait times and no assistance.
Unlike its competitors, eSIM4Travel is a more approachable company that has built its reputation on offering competitive prices, tailored customer service, and consistently receiving positive reviews. By focusing on international travelers with simple, adaptable plans and reliable connectivity, eSIM4Travel has developed a dedicated customer base. For those seeking a trustworthy and seamless eSIM provider, eSIM4Travel stands out as the top choice.
Which one offers a better network speed?
When it comes to network speed, both eSIM4Travel and Jetpac connect through local carrier partnerships, but their performance can vary greatly depending on the location.
eSIM4Travel stands out by carefully selecting high-speed networks in each country, ensuring users enjoy optimal data performance wherever they go. Whether for streaming, navigation, or remote work, eSIM4Travel consistently delivers fast and stable connections in more regions. For those prioritizing speed and reliability, eSIM4Travel is clearly the better choice.
eSIM4Travel vs. Jetpac — which one has better reviews?
While both services have their advocates, eSIM4Travel consistently garners more praise for its ease of use, responsive support, and dependable connectivity. Travelers often highlight the smooth setup process and the service's outstanding performance in numerous locations.
eSIM4Travel vs. Jetpac— which one is the best?
In conclusion, while both eSIM4Travel and Jetpac offer digital connectivity solutions for travelers, eSIM4Travel distinguishes itself with its competitive pricing, reliable connectivity, and exceptional customer support. Whether you're a seasoned traveler or planning a one-time trip, eSIM4Travel provides a more reliable, flexible, and user-friendly experience—making it the smarter choice for staying connected overseas.